The tech industry is facing tremendous societal and increasing legal pressure to ensure our AI technologies are responsibly developed and deployed. Yet many organizations that create AI technologies report being unprepared to address AI risks and failures. In this talk, I will describe major challenges the tech industry is facing in operationalizing forthcoming responsible AI regulations. These challenges include the cultural shifts needed to move the industry beyond its deep-rooted focus on model accuracy to thinking about AI systems holistically and in context, and the tooling advances needed to streamline AI development, facilitate cross-disciplinary collaboration, and encourage rigorous testing. I will then argue for why a human-centered approach is needed to meet these challenges and highlight opportunities to advance the state-of-the-art in responsible and human-centered AI.
Saleema Amershi is a Sr Principal Research Managers at Microsoft Research where she leads the Human-AI eXperiences (HAX) team, building tools for creating responsible AI experiences. She also chairs Microsoft’s Aether Working Group on Human-AI Interaction and Collaboration. Aether is Microsoft’s advisory committee on responsible and ethical AI. Saleema holds a PhD in Computer Science & Engineering from the Paul G. Allen School of Computer Science & Engineering at the University of Washington. Prior to UW, she completed a MSc in Computer Science and a BSc in Computer Science & Mathematics at the University of British Columbia.